Technology

Apple’s First Foldable iPhone Duo Hit by Cracked Screens

Apple’s first foldable iPhone Duo is drawing cracked-screen complaints days after launch, with buyers reporting inner-display failures along the hinge.

Apple's First Foldable iPhone Duo Hit by Cracked Screens

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Apple’s first foldable iPhone Duo is facing reports of iPhone Duo cracked screens days after its launch, with buyers describing fractures along the central fold. The reports, counted in about ten cases by October 25, do not yet establish how widespread the problem is, what causes it, or whether every case shares the same fault.

Apple launched its first foldable smartphone, the iPhone Duo, on Friday, October 23, 2026, priced from $1,999, according to the New York Post and Quote Catalog. The device was presented as a major step for Apple into foldable phones, a category rivals had entered years earlier. Early reviews praised its engineering, and the launch drew close attention from buyers and reviewers alike.

That attention shifted quickly. Within hours of purchase, according to 9to5Mac via Quote Catalog, early buyers reported cracks in the inner display along the fold. By October 25, 9to5Mac had counted about ten unique instances of inner screens splitting along the fold, many with a line of pixels stuck lit white. Photographs shared on Reddit and technology forums show cracks along the screen’s central fold, some with bright lines of broken pixels, according to the Express Tribune and TBS News. Images of damaged displays also emerged from demo units in China, according to Chosun Biz.

What Buyers Are Reporting About iPhone Duo Cracked Screens

The pattern described in the reports is consistent in one respect: the damage appears along the fold. Buyers have described a crack running down the centre of the inner display, where the phone bends. In several cases, a line of pixels remained lit white along the break, according to 9to5Mac via Quote Catalog.

The timing is also striking. Some buyers said the problem appeared within hours of first use, rather than after weeks of opening and closing the phone. That early timing has shaped the discussion, because a foldable screen is expected to survive repeated folding. At the same time, the available reports do not establish a single cause, and Apple has not explained the cracks.

The Six-Hour Case That Started It

One case has drawn particular attention. An Australian buyer said the display fractured about six hours after purchase after fewer than 20 openings, according to MacRumors via the Express Tribune, TBS News and the New York Post. The buyer felt something catch inside the hinge, heard an audible crack, and saw the screen break right along the hinge, with no marks or damage suggesting external impact.

An Apple Store exchanged the device on the spot, according to the same reports. That exchange does not, by itself, prove what caused the failure, but it meant the buyer did not have to wait for a repair decision. The case became a reference point in later coverage because it was specific, early and described ordinary use rather than a drop or a knock.

What the Durability Tests Found

YouTuber Zack Nelson, known as JerryRigEverything, tested the device in a video posted October 23, according to the Seoul Economic Daily, the Express Tribune and Chosun Biz. In the test, dust and sand worked into the hinge so the device no longer closed completely, and in a bend test a green line appeared on the inner display before it stopped responding.

The test involved deliberate physical stress and does not establish that the same damage occurs during normal use. Durability tests of this kind are designed to push a device beyond everyday handling, and their results should not be read as a prediction for every owner. They do, however, show how the hinge and screen behave under grit and force, which is relevant to a folding device that will be carried in pockets and bags.

Early reviews, by contrast, praised the engineering. Engadget scored the iPhone Duo 8.8 out of 10, while The Verge and WIRED gave it 7 out of 10, according to the New York Post. The device unfolds to a 7.6-inch display and reviewers praised the nearly invisible crease. Those reviews were based on short-term use before the crack reports spread, and they do not settle the question of long-term durability.

Apple’s Response and Repair Costs

Apple has not explained the cracks. Apple is collecting defective hardware to investigate the causes and inform potential manufacturing adjustments, according to TBS News and Quote Catalog. That process is standard when a new device shows an unexpected failure, but it leaves buyers without a public explanation for now.

Repair costs are a central concern for owners. Apple lists inner-display damage at $999 out of warranty, or $99 with AppleCare, according to Quote Catalog and TBS News. The warranty does not cover accidental damage. Damage to the hinge from normal use is covered by Apple’s standard one-year limited warranty, and buyers have a 14-day period to return or exchange the device, according to the same sources.

The distinction between normal use and accidental damage is therefore important. A buyer whose screen cracked without impact may argue the failure came from the device itself, while Apple will need to examine the hardware to decide. Until Apple gives a fuller explanation, owners will be watching how individual cases are handled in stores.

Before launch, Apple hardware engineering vice president Tom Marieb said of the crease, “Hold us accountable to that, please,” and chief executive John Ternus told TIME that early rival foldables “felt kind of cheap and crappy,” according to Quote Catalog. Those remarks set a high bar for the Duo, and the crack reports are now being measured against it.

What Happens Next

Apple will continue examining returned devices, and more reports may emerge as more buyers use the phone through its first weeks. If a pattern is found, manufacturing adjustments may follow. If the cases turn out to have different causes, Apple may handle them individually without a wider change.

The episode echoes 2019, when Samsung’s first Galaxy Fold review units broke within days and the company delayed the launch, according to Quote Catalog. The comparison is not proof that the Duo will follow the same path, but it shows why early screen failures in a first foldable attract such close scrutiny.

For now, the verified picture is narrow: a launch on October 23, a price from $1,999, about ten counted cases by October 25, a striking six-hour case in Australia, a harsh durability test, no public explanation from Apple, and repair prices that make a broken inner display expensive without cover. What is not established is how widespread the problem is, whether all cases share the same cause, or what Apple will conclude from its investigation. Technology stories elsewhere underline how quickly a single product issue can sit alongside wider industry news, from China blocks Manus AI founders from leaving amid Meta probe to Chinese STEM graduates now double the U.S. output and the AWS Bahrain region disrupted by drone activity.

Frequently Asked Questions

How many iPhone Duo screens have cracked?

By October 25, 9to5Mac had counted about ten unique instances of inner screens splitting along the fold, via Quote Catalog. That is a count of public reports, not a total for all devices sold, and it does not establish how widespread the problem is.

Is Apple replacing cracked iPhone Duo screens?

Apple has not announced a general replacement programme. In the Australian six-hour case, an Apple Store exchanged the device on the spot, according to MacRumors via the Express Tribune, TBS News and the New York Post. Buyers also have a 14-day period to return or exchange the device.

How much does an iPhone Duo screen repair cost?

Apple lists inner-display damage at $999 out of warranty, or $99 with AppleCare, according to Quote Catalog and TBS News. The warranty does not cover accidental damage, while hinge damage from normal use is covered by Apple’s standard one-year limited warranty.

Is the cracking a confirmed design flaw?

No. Apple has not explained the cracks and is collecting defective hardware to investigate, according to TBS News and Quote Catalog. The reports do not establish how widespread the problem is or whether all cases share the same cause.

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